![]() Effectively use electronic, verbal, nonverbal, written and interpersonal communication skills in a clear and concise manner to ensure appropriate understanding and response.Īdditional Knowledge, Skills and Abilities Required: Demonstrate initiative and accountability in all assigned tasks. Practice good stewardship of Pinner Clinic resources. Perform all duties in accordance with the highest professional standards and Pinner Clinic policies and procedures. Work cooperatively, address conflict and communicate effectively with all providers, team members, patients and their families as appropriate.Ģ. Maintain positive working relationships and demonstrate exceptional customer service skills. Maintain strictest confidentiality, adhering to all HIPAA guidelines and regulations.ġ.Serve on quality improvement projects/teams as designated. Coordinate with other team members to provide exceptional patient service.Attend staff meetings and complete continuing education or training as required by practice.Perform administrative duties as directed, including but not limited to, scheduling appointments and coding visits for insurance purposes. ![]() Communicate with patients and families in an effective, patient-centered manner, utilizing techniques such as motivational interviewing and the teach-back method.Support patients and families in self-management, self-efficacy and behavior change.Provide copy of clinical summary to patients.Ensure all needed medical records are available to provider prior to patient’s office visit.Provide clinical advice to patients by phone or email per practice protocol.Ensure that patient medical records are up to date with information on specialist referrals, consults, hospitalizations, ER visits and community organization related to their health.Provide results to clinicians (per practice protocol) and make certain results are logged into the patient’s medical record. Track imaging and lab tests until all results are received.Perform patient-related tasks as directed by practice providers.alcohol and depression) according to practice standing orders. Perform needed immunizations, preventive services and administer screening tools (i.e.Update all patient medications (including OTC medication, vitamins and supplements) in the medication history at each visit. Record vital signs on all patients at every visit according to practice and provider protocol.Stage patients in preparation for patients to see provider according to provider protocol. Certified Medical Assistant Certification from an accredited teaching establishment is preferred 12 months to 2 years of related work experience is preferred. Minimum Qualifications: High school diploma or equivalent. Administrative duties include scheduling appointments, requesting and sending medical records, addressing voicemail messages and mail as directed by the provider (copying, faxing, etc.). Clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, administering IV fluids, EKGs, PFTs, UAs, PPD, vaccinations and injectable medications as directed by the provider. This position requires interaction with patients in a courteous, helpful and compassionate manner. Perform clinical and certain administrative duties under the direction of a provider. ![]()
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